Edited by: Tecnológico Superior Corporativo
Edwards Deming
January - March Vol. 8 - 1 - 2024
https://revista-edwardsdeming.com/index.php/es
e-ISSN: 2576-0971
Received: March 01, 2023
Approved: May 19, 2023
Page 71-95
Emerging trends in the literature on psychological
and job performance: a bibliometric analysis.
Tendencias emergentes en la literatura sobre el psicológico
y el desempeño laboral: un análisis bibliométrico
Bernardo Ovalle-Correa *
David Ramos-Tomalá*
ABSTRACT
The Psychological Contract is a set of beliefs and
expectations, based on explicit or implicit promises, that a
person exchanges with the organization. The development,
evolution and application of this construct in the Human
Resources area were described. A bibliometric and
network analysis of the records of the Web of Science
database from 1984 to September 2023 was carried out.
The results show the evolution through time, identifying
three lines or streams of work. The dimensions related to
health, stress and depression show a high interest for
future lines of research; however, the performance and
impact of psychological models on work performance
show a high density or degree of development, with a
relatively low level of relevance. Finally, the contributions
and limitations for future research are presented .
Keywords: psychological contract, job performance,
bibliometric analysis; scientific mapping.
RESUMEN
El Contrato Psicológico es un conjunto de creencias y
expectativas, basadas en promesas explicitas o implícitas,
que intercambia una persona con la organización. Se
describir el desarrollo, evolución y aplicación de este
constructo en el área de los Recursos Humanos. Se realizó
un análisis bibliométrico y de redes de los registros de la
base Web of Science desde 1984 hasta Septiembre del
2023. Los resultados muestran la evolución al través del
identificando tres líneas o corrientes de trabajo. Las
* MBA, Universidad de Guayaquil, bernardo.ovallec@ug.edu.ec
https://orcid.org/0000-0001-9630-0494
* MBA, Universidad de Guayaquil, david.ramost@ug.edu.ec
https://orcid.org/0009-0007-2702-8926
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dimensiones relacionadas a la salud, stress y depresión
evidencian un alto interés para futuras líneas de
investigación sin embargo los rendimiento e impacto de
modelos del Psicológico sobre el Desempeño laboral,
evidencian alta densidad o grado de desarrollo, con un
nivel de relevancia relativamente bajo. Finalmente se
presentan las contribuciones y limitaciones para futuras
investigaciones.
Palabras clave: psychological contract, job
performance, análisis bibliométrico; mapeo científico.
INTRODUCTION
The current economic model system is imposing new challenges for organizations to
innovate and implement strategies from within; in an environment of globalization that
they face, contributing to the change and evolution of the traditional company-
employee/worker relationship, and it is in this context where the Psychological, is
estimated as a determinant factor of behavior within organizations (Tena, 2002; Topa et
al., 2022). As knowledge and scientific production on a given topic has been increasing,
researchers and librarians find it more complex and difficult to grasp the overall picture
of a field of science (Arruda et al., 2022), this paper aims to determine the emerging
trends in the literature on psychology and job performance through a Bibliometric
analysis.
In a first exploratory attempt to consult in Google Scholar or Google Schollar the
keyword "Psychological" reported about 10,700 results and when related to the word
"performance", it reported 4,990 results, and when expanding performance as work
performance, 2,160 results were reported, most of them published as books or journals
that do not appear in Scopus or WoS quartiles.
Due to the priority it has become for companies and the academic community, this
paper aims to contribute to the general knowledge of psychology and its impact on work
performance, specifically by addressing the following questions: which are the most
influential authors, papers, journals, institutions and countries in the literature; what is
the structure of knowledge in this area; and what directions is research on the subject
taking? So far, no research has been identified that addresses and answers these
questions.
In order to fill the gap detected and to address the above research questions, a detailed
bibliometric analysis of studies related to the Psychological Contract and job
performance, registered in Web of Science, was carried out. This article is the first to
undertake a scientific mapping of the Psychological Contract and its impact on work
performance activity and presents a holistic view of this topic by exploring the evolution
of the field. To meet this objective, network analysis techniques and tools such as R
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studio, Bibliometrix, Litmaps and VOsViewer were used to visualize the trends and
behavior of the scientific production registered so far.
The term psychological contract emerged in the 1950s in order to prevail the informality
of agreed relationships between employers and their employees (Shalk & Roe, 2007).
Psychological contracts are mental models or schemas that govern how employees
understand their exchange relationships with their employers. Psychological contract
breach generates feelings of violation and can occur even when employees' economic
contracts are fulfilled (Gallani et al., 2019).
The psychological contract does not have a single origin or source, but is established
and is sensitive to multiple elements, such as co-workers, the work team, the direct
supervisor, or managers and directors who may make decisions about working
conditions (Becker, 2003).
The main difference between the two forms of contracts, written and unwritten, derives
from the relationships between organizations and their members. Psychological
contracts, on the one hand, as individual beliefs are considered a reciprocal obligation
between the individual and the organization on the other hand implicit contracts are
mutual obligations that characterize existing interactions at the level of the relationship
(Rousseau, 1989).
Psychological contract violation refers to the feelings of anger and betrayal often
experienced when an employee believes that the organization has failed to fulfill one or
more of these obligations (Morrison & Robinson, 1997). The impact of violations is
examined using both quantitative and qualitative methods (Morrison & Robinson, 1997).
While it is true some studies conducted their results indicate, that there is a significant
and positive correlation between the psychological contract, performance and
satisfaction. (Loli, et al., 2017), other works consider that relationship the breach of the
psychological contract to the level of trust of employees with respect to their
organization, is strong and multifaceted (Robinson et al., 2012).
In addition, trust (along with unmet expectations) may mediate the relationship between
psychological contract breach and employees' subsequent contributions to the firm.
Initial trust in the employer at the time of hire may also moderate the relationship
between psychological contract breach and subsequent trust such that those with high
initial trust experienced less of a decline in trust (Robinson et al., 2012).
A psychological contract breach is a subjective experience referring to the perception
of one party that the other party has adequately failed to fulfill its obligations and
promises (Topa et al., 2022). Usually a determinant for psychological contract breach
in the relational dimensional between trust and the degree of employee commitment, as
well as the transactional dimension is the fulfillment of the compensation expected by
the employee (Bunderson , 2011).
The number of academic publications is increasing at a dizzying pace and it is becoming
increasingly unfeasible to keep up with everything that is published. In addition, the
emphasis on empirical contributions has resulted in voluminous and fragmented research
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streams (Briner and Denyer, 2012). This hinders the ability to accumulate knowledge
and actively gather evidence across a body of previous research work.
The changing nature of labor relations and of the labor force itself is a good argument
in favor of the need to explain the meaning and functioning of the psychological and
social relations and contracts implicit in work (Rousseau, 1989). Unfortunately, after
several decades of use in organizational science, these concepts have been vaguely
defined and virtually unstudied.
Bibliometrics, as a discipline, has since its inception two major areas of development and
application; on the one hand, the response to the study of science and the evolution of
scientific production and, on the other hand, editorial management. This discipline
empirically studies the scientific activity generated by authors and collaborative groups,
through the final product of research, the scientific article.(Juárez et al ., 2016).
The use of bibliometrics is gradually spreading to all disciplines. It is particularly suitable
for scientific mapping at a time when the emphasis on empirical contributions is
generating voluminous, fragmented and controversial research streams (Corrado, 2017)
. Scientific mapping is complex and unwieldy because it consists of several steps and
often requires numerous and diverse software tools, not all of which are necessarily free
(Corrado, 2017).
Although automated workflows are emerging that integrate these software tools into
an organized data flow, in this article we propose a unique open source tool, designed
by the authors, called bibliometrix, to perform comprehensive scientific mapping
analyses. bibliometrix supports a recommended workflow for performing bibliometric
analyses. As it is programmed in R, the proposed tool is flexible and can be quickly
upgraded and integrated with other statistical R packages (Corrado, 2017).
MATERIALS AND METHODS
The present research is of a descriptive conclusive type because it focuses on studying
the development of the literature related to the Psychological Contract and its impact
on work performance. A review of the research was carried out using bibliometric
techniques. These techniques have been a contribution to the scientific community and
have served as reference information for researchers.
Data Sources
The scientific articles were extracted from WOS, due to its wide recognition and scope,
and also because it is among the world leaders (Zhu and Liu, 2020). The criteria used
for the search are listed in Table 1.
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Table 1. Attributes considered for analysis
To generate data, all fields (topic, theme, keywords, abstract, etc.) were searched in a
single query. This allows you to easily find search terms in any field.
a) An annual growth rate of 9.33 % was observed.
b) It was observed that 76% of the works developed correspond to the areas of
psychology/psychiatry, occupational health/industrial engineering and administration,
distributed as follows: 32.43% psychology and psychiatry, 31.24% in the area of
occupational health/industrial engineering and 12.22% in the area of administration.
Administrative. The rest, i.e., 24% , grouped to 51 remaining WOS categories.
c) It was observed that 1520, researchers authors have dealt with this subject,
however, only 11 works were documented by a single author.
d) Figure 1 shows the relationship between publications and citations, by year, it is
observed that over time the variability between these two indicators has remained
proportional, however, in 2020 and 2022, a very significant variability is observed.
Analysis attribute
Database: Web of Science
Space of Time
1984-2023
Consultation
Period
September 08-2023
Type of
Documents
Scientific articles,
Type of Journals-
Areas
Social Sciences, Economics, Econometrics and Finance, Business,
Management and Accounting, Decision Sciences
Search field
ALL FIELDS (%PSYCHOLOGICAL CONTRACT%) AND
(performance)
https://www.webofscience.com/wos/woscc/summary/79d98da1
-7199-4012-88d8-cb87344d11e4-a6e21ec1/relevance/1
Results
Data1/Data2/Data
3
282
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Figure 1. Chronological publications compared to subject citations.
The collection of the seed for the bibliometric analysis was done by filtering the search
only by the areas related to the line of research, the results were more consistent and
with less disturbance or dispersion, due to the omission of terms or words that are not
related to the area of knowledge, which facilitated the purification and qualitative analysis.
For the bibliometric analysis of this information, a quantitative approach was used (Zupic
and Čater, 2015), which allows providing rigor, objectivity and decreasing researcher bias;
moreover, it is aligned with previous research in the area of management (Ye, Kueh, Hou,
Liu, & Yu, 2020; Vallaster, Kraus, Merigó, & Nielsen, 2019; Diez-Vial & Montoro-Sanchez,
2017).
Analysis tools
Open access bibliometric tools were used for the bibliometric analysis, as shown in
Figure 2.
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Figure 2. Bibliometric Analysis Tools
According to Aria and Cuccurullo (2017), the use of Bibliometrix is recommended,
mainly because it is open source, and it is a tool developed in R, very frequently used in
the literature to perform scientific mapping (Di Vaio et al., 2021; Duque, Samboni, et al.,
2020; Duque, Trejos, et al., 2021; Landinez et al., 2019; Queiroz & Fosso Wamba, 2021;
Secinaro et al., 2021; Tani et al., 2018). This tool is compatible with different databases, in
addition to having multiple analytical functions that facilitate the identification of trends.
Tree of Science (ToS) is a web tool that uses the citation network structure to identify
relevant literature. ToS displays the information in the form of a tree, where the articles
located at the roots are the classics, at the trunk are the structural publications, and the
leaves are the most recent articles. It has been found that some results from the leaves
can be separated from the subject of the tree. Therefore, the SAP algorithm is proposed
to improve the results of the leaves (Valencia-Hernandez et al., 2020).
Delineating the state of the art, relationships, opportunities and key players in a given
community of practitioners and scholars requires a map that connects research
information, places, topics, as well as relationships between authors and
institutions(Arruda et al., 2022) . In this sense VOSviewer and Litmaps were used, the
former as a software tool to create and explore maps based on network data, as well
as co-authorship, co-occurrence, citation, bibliographic coupling and co-citation links and
Litmaps was used to generate a map of the most relevant articles related to their seed
article and to complement the results co-citation mapping was performed, a social
network analysis, this approach allows visualizing the entire network of current
knowledge, regarding the impact of the Psychological Contract on job performance.
ANÁLISIS
BIBLIOMÉTRICO
BIBLIOMETRIX LITMAPS
TREE OF
SCIENCE
VOSVIEWER
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RESULTS
The word cloud (also called tag cloud) is a type of visualization that highlights the most
important words and phrases. Figure 2 shows that the word performance is the most
frequent word in the bibliometric analysis of the data.
Figure 3. Word Cloud
Most relevant reviews
It is observed that the most relevant reviews or productions are found in journals related
to health development and medicine with H-INDEX OF 8 AND 7 such as
INTERNATIONAL JOURNAL OF AND PUBLIC HEALTH ENVIRONMENTAL
RESEARCH (293) and PSYCHOLOGICAL MEDICINE(186) respectively , and HUMAN
BRAIN MAPPING (140) , but with H-idex of 3 , as well as until 2011 MANAGEMENT
SCIENCE (136) as summarized in Figure 3 and Table 2.
Figure 4. Most relevant reviews
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Table 2 . Most relevant reviews
Element
H_Inde
x
G_Inde
x
TC
NP
PY_Sta
rt
INTERNATIONAL
JOURNAL OF
ENVIRONMENTAL
RESEARCH AND
PUBLIC HEALTH
8
17
293
17
2016
PSYCHOLOGICAL
MEDICINE
7
13
186
18
2013
EDUCATIONAL AND
PSYCHOLOGICAL
MEASUREMENT
4
4
44
4
2012
JOURNAL OF THE
INTERNATIONAL
NEUROPSYCHOLOGI
CAL SOCIETY
4
6
100
6
2012
JOURNALS OF
GERONTOLOGY
SERIES B-
PSYCHOLOGICAL
SCIENCES AND
SOCIAL SCIENCES
4
4
52
4
2012
PLOS ONE
4
5
131
5
2014
SUSTAINABILITY
4
9
93
11
2018
DEVELOPMENTAL
PSYCHOBIOLOGY
3
3
86
3
2011
ENGINEERING
CONSTRUCTION
AND ARCHITECTURAL
MANAGEMENT
3
5
28
5
2019
FRONTIERS IN
PHYSIOLOGY
3
3
104
3
2016
HUMAN BRAIN
MAPPING
3
4
140
4
2012
JOURNAL OF
OPERATIONS
MANAGEMENT
3
3
12
3
2022
MANAGEMENT
SCIENCE
3
3
136
3
2011
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MILITARY MEDICINE
3
4
17
4
2011
AMERICAN JOURNAL
OF PRIMATOLOGY
2
2
32
2
2013
APPLIED SCIENCES-
BASEL
2
2
17
2
2020
BMC HEALTH
SERVICES RESEARCH
2
3
20
3
2014
CLINICAL
SIMULATION IN
NURSING
2
2
68
2
2017
COMPUTERS \&
EDUCATION
2
2
148
2
2018
CONTEMPORARY
CLINICAL TRIALS
2
2
85
2
2013
ENERGIES
2
2
33
2
2018
Most relevant authors
To identify the most influential authors on a specific topic, the author-citation network
helps to identify the researchers who stand out most within the network, based on the
number of times they have been referenced (White, 2003). Table 4 summarizes the
number of publications in descending order
Table 3. Most relevant authors
Author
Articles
Fractional items
VIETA E
6
0,488585434
WANG X
6
1,010144928
KUEBLER A
4
1,15
LIU Y
4
0,510516934
POMAROL-CLOTET E
4
0,373809524
RADUA J
4
0,329761905
AMORETTI S
3
0,18977591
FUENTES-CLARAMONTE P
3
0,27202381
GEMMEL P
3
1
HARRIS TB
3
0,210516934
KIM J
3
0,833333333
LI H
3
0,658333333
LI J
3
0,833333333
LIU X
3
0,384387352
NEWAZ MT
3
0,7
RODWELL J
3
1,166666667
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SALGADO-PINEDA P
3
0,210119048
SALVADOR R
3
0,245833333
TORRENT C
3
0,177871148
TRYBOU J
3
1
ZHANG C
3
1,033333333
ZHANG Q
3
0,467720685
VIETA(6), WANG X(6), KUEBLER(4) who are among those with the highest production
of articles in this area of knowledge, however, of the three the most cited by other
authors is KUEBLER, according to Figure 4, probably due to the fact that KUEBLER, his
scientific production regarding the thematic started two years in 2016, that VIETA AND
WANG that his first works are documented from 2018. In general, it is observed that
most of the authors have an h_index below 4 in the thematic area analyzed, as shown in
Table 4.
Table 4. Impact Index
Element
h_index
g_index
m_index
TC
NP
PY_start
KUEBLER A
4
4
0,4
105
4
2014
VIETA E
4
6
0,5
58
6
2016
GEMMEL P
3
3
0,3
23
3
2014
HARRIS TB
3
3
0,3
143
3
2014
NEWAZ MT
3
3
0,6
19
3
2019
POMAROL-
CLOTET E
3
4
0,33333333
44
4
2015
TRYBOU J
3
3
0,3
23
3
2014
WANG X
3
6
0,375
51
6
2016
ZHANG Q
3
3
0,3
135
3
2014
AMANN BL
2
2
0,25
36
2
2016
AMORETTI S
2
3
1
16
3
2022
ANNEMANS L
2
2
0,2
20
2
2014
ARBEL Y
2
2
0,15384615
26
2
2011
BLANKERTZ B
2
2
0,2
83
2
2014
BOOTH BM
2
2
0,5
23
2
2020
BOTREL L
2
2
0,25
49
2
2016
BRINKMANN K
2
2
0,18181818
55
2
2013
CARDONER N
2
2
0,18181818
52
2
2013
CARLSON MC
2
2
0,18181818
82
2
2013
CHARLESWORTH
MJ
2
2
0,15384615
68
2
2011
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CLARK GA
2
2
0,5
44
2
2020
COSTA PS
2
2
0,18181818
67
2
2013
DAVIS TS
2
2
0,5
44
2
2020
DEBEVEC T
2
2
0,28571429
28
2
2017
DREYER RP
2
2
0,28571429
41
2
2017
Most relevant institutions
Most relevant affiliations
Table 6. Shows that the affiliations with the highest scientific production are the
University of Barcelona(23). They are the University of Barcelona (23). Tohoku
University (20), University of Pittsburgh (17), University of Illinois (16), Harvard
University (13), Kings College London (13) in that order, and the rest with scientific
production of less than 12 articles.
Table 5. Most relevant affiliations
Affiliation
Articles
UNIV BARCELONA
23
TOHOKU UNIV
20
UNIV PITTSBURGH
17
NORTHWESTERN UNIV
16
UNIV ILLINOIS
14
HARVARD UNIV
13
KINGS COLL LONDON
13
COLUMBIA UNIV
12
ALEXANDRU IOAN CUZA UNIV.
11
UNIV CALIF LOS ANGELES
11
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Figure 2. Scientific production by country
Co-authorship of articles published in journals provides useful information on
collaborative structures in the scientific community, which form "collaborative networks"
in which the nodes represent authors who are connected by a line if they have jointly
signed one or more papers. From the collaboration between authors or institutions
emerges a relational structure that can help us to understand, manage and predict the
results of the scientific production generated by groups of co-authors (de Granda-Orive
et al., 2009).
Figure 4, generated from R's Bibliométrix, shows that, in the area or topic of Psychological
Contract and Work Performance, there is academic collaboration between China and
England and the United Kingdom and the United States for the development of scientific
production in this area of research.
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Figure 3. Country Collaboration Map
DISCUSSION
Tree of Science
Tree of Science (ToS) is an integrated web platform for a comprehensive analysis of
scientific literature. ToS is designed to facilitate the search for relevant literature. Based
on graph theory metrics, this tool visualizes the works in a field of knowledge as a tree
where the roots are the classic articles, the trunk represents those articles that allow
the area to grow and the leaves are the recently published articles (Zuluaga et al., 2022).
Figure No. 1. Science Tree - Psychological and Performance
The Roots
They are represented by the fundamental articles of the original articles on the subject
of Psychological and performance, the following table represents chronologically the
main epistemological roots of knowledge in this area, and mainly highlight mainly the
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work done by Rousseau since 1989, as well as the work of Robbisson in 1996 and in
2000, as shown in Table 7.
Table 6. Roots : Electronic Loyalty
1. Rousseau (1995). Psychol Contracts Or.
2. Rousseau D. M. (1989). Employ Responsib Rig, 2, 121. [10.1007/BF01384942, DOI
10.1007/BF01384942]
3. FORNELL C. (1981). J Marketing Res, 18, 39. 10.2307/3151312.
4. Morrison EW (1997). Acad Manage Rev, 22, 226. 10.5465/AMR.1997.9707180265.
5. Robinson SL (1996). Admin Sci Quart, 41, 574. 10.2307/2393868.
6. Blau P. (1964). Exchange Power Soc.
7. Robinson SL (2000). J Organ Behav, 21, 525. 10.1002/1099-1379(200008)21:5<525::AID-
JOB40>3.0.CO;2-T.
8. [Anonymous] (2012). Ibm Spss Stat Wind V.
9. ROBINSON SL (1994). J Organ Behav, 15, 245. 10.1002/job.4030150306.
10. Podsakoff PM (2003). J Appl Psychol, 88, 879. 10.1037/0021-9010.88.5.879.
11. [Anonymous] (2007). What Were They Think.
12. [Anonymous] (2005). Cartogr Geogr Inf Sc. [DOI 10.1559/152304005775194773,
10.1559/152304005775194773].
Figure 9 shows the list of the works carried out by Rosseu, where they served as
semifinal articles for other research works related to the subject of Psychology.
Figure 2. Psychological and implied contracts in organizations. Rousseau, 1989
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FIGURE 3. Relationship Trust and Breach of the Psychological Contract (Robinson,1996).
The Log
It is where you should find articles where the topic of interest has a structure, these
should be the first authors to discover the applicability of the topic of interest.
The Branches
Branches represent specific sub-areas within a knowledge domain and encapsulate
articles focused on different topics derived from cluster analysis. In addition, branches
also indicate trending topics within that particular area.
3.5 Seminal Documents
Figure 4. Seminal Documents
It is observed that the work of Rosseau (1989), along with the work of Robisson (1996),
are cited by Zaho (2017) and then this is cited by Cereson and Douglas more recently,
no document was found with this bibliometric analysis that tries to explain in
phenomenon among the variables of interest, however an important influence of these
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authors in later works is observed, Table 7, shows by the order of importance and
references to them, the articles considered as the most important seeds.
Table 7 Seminal Articles
Seminal Articles
Denise M. Rousseau,1997)
Psychological and Implied
Contracts in
Organizations.
Employee Responsibilities
and Rights Journal
(Morrison & Robinson,
1997)
WHEN EMPLOYEES FEEL
BETRAYED: A MODEL OF
HOW PSYCHOLOGICAL
CONTRACT VIOLATION
DEVELOPSMorrison E,
Robinson S(1997) 226-256.
(Robinson et al., 2012)
Trust and Breach of the
Psychological Contract
Branches represent specific sub-areas within a domain of knowledge and encapsulate
articles focused on different topics derived from cluster analysis. In addition, the
branches also indicate the trending topics within that particular area, in this sense the
bibliometric analysis identifies three branches that group these trends, two of them
mainly related to the area of medicine and health.
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Branch 1: Clouster or keyword-associated branches - E-loyalty
Table 8. Cluster 1: Electronic Loyalty
1. Pavlou PA (2005). Inform Syst Res, 16, 372. 10.1287/isre.1050.0065.
2. [Anonymous] (2018). The Guardian.
3. National Institutes of Health (2014). Iran J Publ Hlth.
4. Thomas J. (2010). Er 4 Flyer 2014 V7pd.
5. Ozturk AB (2017). Inform Syst Front, 19, 753. 10.1007/s10796-017-9736-4.
6. De Vos A. (2011). J Vocat Behav, 79, 438. 10.1016/j.jvb.2011.05.010.
7. Brennan S. (2017). Global Evidence Summ.
8. Liu Y. (2015). J Serv Res-us, 18, 451. 10.1177/1094670515584331.
9. Walsh G. (2008). Eur J Marketing, 42, 977. 10.1108/03090560810891109.
10. Michels, N. (2018). Psychosocial stress and inflammation driving
tryptophan breakdown in children and adolescents: A cross-sectional analysis
of two cohorts Psychoneuroendocrine, 94, 104. 10.1016/j.psyneuen.2018.05.013.
11. Khouja, C. (2022). Consumption and effects of caffeinated energy drinks in
young people: an overview of systematic reviews and secondary analysis of
UK data to inform policy Bmj Open, 12(2). 10.1136/bmjopen-2020-047746
12. Ali R (2015). J Bus Res, 68, 1105. 10.1016/j.jbusres.2014.10.013
13. Schneider FC (2011). Schizophr Res, 125, 110. 10.1016/j.schres.2010.11.013.
14. Zhou T. (2012). Comput Hum Behav, 28, 1518. 10.1016/j.chb.2012.03.021
15. Malhotra, N. (2021). New Insights into e-Loyalty of Internet Banking Users
in an Emerging Market Context: A Multilevel Analysis Inform Syst Front, 23(6),
1521. 10.1007/s10796-020-10046-z.
16. Khouja, C. (2022). Consumption and effects of caffeinated energy drinks in
young people: an overview of systematic reviews and secondary analysis of
UK data to inform policy Bmj Open, 12(2). 10.1136/bmjopen-2020-047746.
17. Ali R (2015). J Bus Res, 68, 1105. 10.1016/j.jbusres.2014.10.013.
18. Schneider FC (2011). Schizophr es, 125, 110. 10.1016/j.schres.2010.11.013.
19. Zhou T. (2012). Comput Hum Behav, 28, 1518. 10.1016/j.chb.2012.03.021.
20. Malhotra, N. (2021). New Insights into e-Loyalty of Internet Banking Users
in an Emerging Market Context: A Multilevel Analysis Inform Syst Front, 23(6),
1521. 10.1007/s10796-020-10046-z
This cloustering of research on the relationship between customer satisfaction and
loyalty has advanced to a stage that requires further examination of the moderating
variables, as well as developing a better understanding of the link between satisfaction
and e-loyalty (Malhotra et al., 2021; Walsh et al., 2008).
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Branch 2: Clouster or Keyword-associated branches - Psychological
habituation of artificial prostheses
Table 9. Cluster 1: Psychological Habituation
1. Wang W. (2007). J Neurophysiol, 97, 4258. 10.1152/jn.01180.2006.
2. George, JA (2020). Intuitive neuromyoelectric control of a dexterous
bionic arm using a modified Kalman filter J Neurosci Meth, 330.
10.1016/j.jneumeth.2019.108462.
3. Tan DW (2014). Sci Transl Med, 6. 10.1126/scitranslmed.3008669.
4. Jiang N. (2014). Ieee T Neur Sys Reh, 22, 549. 10.1109/TNSRE.2013.2287383.
5. Collinger, JL. (2013). High-performance neuroprosthetic control by an
individual with tetraplegia Lancet, 381(9866), 557. 10.1016/S0140-6736(12)61816-
9.
6. Page, DM (2021). Discriminability of multiple cutaneous and
proprioceptive hand percepts evoked by intraneural stimulation with Utah
slanted electrode arrays in human amputees J Neuroeng Rehabil, 18(1).
10.1186/s12984-021-00808-4
7. Clark GA (2014). Ieee Eng Med Bio, 1977. 10.1109/EMBC.2014.6944001
8. Davis P (2016). Constr Econ Build, 16, 104. 10.5130/AJCEB.v16i3.5178.
9. George JA (2019). Sci Robot, 4. 10.1126/scirobotics.aax2352.
10. George JA (2018). Ieee Eng Med Bio, 3782. 10.1109/EMBC.2018.8513342.
11. Kluger DT (2019). Ieee T Neur Sys Reh, 27, 876. 10.1109/TNSRE.2019.2908817.
12. Ortiz-Catalan M. (2014). Sci Transl Med, 6. 10.1126/scitranslmed.3008933.
13. Raspopovic S. (2014). Sci Transl Med, 6. 10.1126/scitranslmed.3006820.
14. Wendelken S (2017). J Neuroeng Rehabil, 14. 10.1186/s12984-017-0320-4.
15. Zhong YH. (2007). Brain Res, 1148, 15. 10.1016/j.brainres.2007.02.024.
This cloustering brings together health-related research on the relationship between the
satisfaction and loyalty of an artificial limb, or prosthesis available, should not only
anatomically resemble its original counterpart, but should also function and feel the
same, as they currently enable basic functions, such as the paralysis or amputation of an
arm results in the loss of the ability to orient the hand and grasp, manipulate and carry
objects, essential functions for activities of daily living. It is studied Brain-machine
interfaces could provide a solution to restore many of these lost functions, seen as the
degree of satisfaction or perception of satisfaction beyond what is expected surgically
(Ortiz-Catalan et al., 2014; Page et al., 2021a).
Branch 3: Clouster or Branches associated with keywords-communication,
eeg, operate, motivation, bci- High performance neuroprosthetic control.
Table 10. Cluster 1: - High performance control
1. Wang W. (2007). J Neurophysiol, 97, 4258. 10.1152/jn.01180.2006.
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2. George, JA (2020). Intuitive neuromyoelectric control of a dexterous bionic arm
using a modified Kalman filter J Neurosci Meth, 330. 10.1016/j.jneumeth.2019.108462.
3. Tan DW (2014). Sci Transl Med, 6. 10.1126/scitranslmed.3008669.
4. Jiang N. (2014). Ieee T Neur Sys Reh, 22, 549. 10.1109/TNSRE.2013.2287383.
5. Collinger, JL. (2013). High-performance neuroprosthetic control by an individual
with tetraplegia Lancet, 381(9866), 557. 10.1016/S0140-6736(12)61816-9.
6. Page, DM (2021). Discriminability of multiple cutaneous and proprioceptive hand
percepts evoked by intraneural stimulation with Utah slanted electrode arrays in
human amputees J Neuroeng Rehabil, 18(1). 10.1186/s12984-021-00808-4
7. Clark GA (2014). Ieee Eng Med Bio, 1977. 10.1109/EMBC.2014.6944001
8. Davis P (2016). Constr Econ Build, 16, 104. 10.5130/AJCEB.v16i3.5178.
9. George JA (2019). Sci Robot, 4. 10.1126/scirobotics.aax2352.
10. George JA (2018). Ieee Eng Med Bio, 3782. 10.1109/EMBC.2018.8513342.
11. Kluger DT (2019). Ieee T Neur Sys Reh, 27, 876. 10.1109/TNSRE.2019.2908817.
12. Ortiz-Catalan M. (2014). Sci Transl Med, 6. 10.1126/scitranslmed.3008933.
13. Raspopovic S. (2014). Sci Transl Med, 6. 10.1126/scitranslmed.3006820.
14. Wendelken S (2017). J Neuroeng Rehabil, 14. 10.1186/s12984-017-0320-4.
15. Zhong YH. (2007). Brain Res, 1148, 15. 10.1016/j.brainres.2007.02.024.
This cloustering, research related to the area of small and medium-sized enterprises
(SMEs), which execute "projects" through partial engagement, coupled with the
distinction between project innovation and entrepreneurial innovation, makes it difficult
to extract innovations in a meaningful way, there is limited research to understand how
innovation is perceived and narrated in practice(Page et al., 2021b), generally also
address employee/employer relationships and changing employment conditions give rise
to issues that are not addressed in conventional transaction-oriented models of
individual motivation and responses. The development, maintenance, and violation of
psychological and implicit s are described along with their organizational implications.
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Figure 5. Co-occurrence network
Within this map, there are "high density areas", which group documents that are
referenced to each other, so that the existence of common research fronts can be seen
(Braam, Moed and Van Raan, 1991), representing a shared area of work (Hjørland, 2013).
The algorithm proposed by Blondel, Guillaume, Lambiotte and Lefebvre (2008) was used
and the documents were classified into clusters or categories (different colors).
Then, the Force Atlas II algorithm (Jacomy et al., 2014) was used, which places the most
connected nodes in the center of the map, the less connected ones towards the edges
and avoids their overlapping; from this, the map of cocitations of this area detailed in
Figure 7 was obtained.
Figure 6. Map of Cocitations
This technique is based on the graph theory, since it allows generating information
associated to the typology and characteristics of the network and the documents that
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integrate it, three "high density areas" are identified, which group the documents by the
colors Cluster-1-blue (14), Cluster-2 red (20) and Cluster -3.green (10).
Figure 7. Map of Cocitations
Based on the map in Figure 9, these areas are described in detail in Table 6, where, among
other attributes, the identified documents are detailed and each cluster area has a name
associated with it based on the cloud of ideas that groups the most relevant terms. Three
main research topics were identified as follows
The thematic map that also presents the bibliometric analysis shows that the area of
interest of the impact of psychology on performance is located in the first and second
quadrant, in a position of medium density or degree of development, but with a high and
positive degree of relevance, while the topics of violence are located in the first quadrant
where both dimensions are positive, indicating that it is a field that science is continually
researching and developing.
Figure 8. Thematic Map
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In terms of health, stress and depression, research has been carried out on the
constructs of depression, risk, stress and the symptoms identified in the face of
psychological breakdown.
Figure 4 . Health, stress and depression
As for the impact and performance models, research has been conducted on the
constructs and dimensions Job Satisfaction, Behavior, Noncompliance vs. Psychological
Figure 5. Model Performance Impact
Finally, in terms of experience and perceptions, research has been conducted on the
constructs and dimensions Cortex, Experiences and Individual Differences and their
impact on Psychological
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Figure 6 Experience and Perceptions (Psychological Contract)
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