Edited by: Tecnológico Superior Corporativo
Edwards Deming
July - December Vol. 8 - 2 - 2024
https://revista-edwardsdeming.com/index.php/es
e-ISSN: 2576-0971
Received: Febrary 22, 2024
Approved: June 02, 2024
Page 73-84
Innovative educational practices through the use of
ICT in the teaching-learning process: A diagnostic
study
Las prácticas educativas innovadoras a través del uso de las
TIC en el proceso de enseñanza aprendizaje: Un estudio
diagnóstico
Martha Fernández Rodríguez
*
Milton Rafael Mariduña Arroyave
*
Dayron Rumbaut Rangel
*
ABSTRACT
The article presents the main results of the diagnosis
carried out by students and teachers of the Digital
Educational Competences program of the Instituto
Superior Espíritu Santo, on the teaching-learning process
in relation to innovative educational practices and the
creative and efficient use of ICT. The research was based
on the theoretical references related to educational
innovation and technological resources, and on the data
obtained from the research instruments applied to
teachers, students and directors of Basic Education; which
allowed the analysis and understanding of the problem and
to establish as a study objective to determine the current
state of the teaching-learning process in relation to the
creative and efficient use of ICT and innovation in
educational institutions in the city of Guayaquil. A
qualitative methodology is used and an exploratory and
hermeneutic type of research is developed based on the
emergent paradigm, which allows the subjects of the study
to actively participate in the research process; the
theoretical methods used are analysis-synthesis and
inductive-deductive; within the empirical methods,
* PhD Tecnológico Universitario Espíritu Santo, Guayaquil, Ecuador,
mmfernandez@tes.edu.ec, https://orcid.org/0000-0002-4765-7419
* Ph.D, Tecnológico Universitario Espíritu Santo, Guayaquil, Ecuador,
mmariduena@tes.edu.ec, https://orcid.org/0000-0002-8876-1896
* Msc. Tecnológico Universitario Espíritu Santo, Guayaquil, Ecuador,
drumbaut@tes.edu.ec, https://orcid.org/0009-0001-9087-0979
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observation, interview and survey are used; and in the
processing of the survey results, the percentage analysis is
used. The main results are related to the lack of adequate
technological resources and insufficient access to the
Internet, which exacerbates the existing disparities in
education; the low development of digital competencies of
teachers and the resistance to change that hinders the
adoption of new digital tools and innovative practices in the
classroom.
Key words: technological resources, internet, digital
competencies, educational innovation.
RESUMEN
El articulo presenta los principales resultados del
diagnóstico realizado por estudiantes y docentes de la
carrera Competencias Educativas Digitales del Instituto
Superior Espíritu Santo, al proceso de enseñanza
aprendizaje en relación con las prácticas educativas
innovadoras y el uso creativo y eficiente de las TIC. La
investigación se sustentó en los referentes teóricos
relacionados con la innovación educativa y los recursos
tecnológicos, y en los datos obtenidos de los instrumentos
de investigación aplicado a docentes, estudiantes y
directivos de la Educación Básica; lo que permitió el análisis
y la comprensión de la problemática y establecer como
objetivo de estudio determinar el estado actual del
proceso de enseñanza aprendizaje en relación al uso
creativo y eficiente de las TIC y la innovación en
instituciones educativas de la ciudad de Guayaquil. Se
trabaja una metodología cualitativa y se desarrolla una
investigación de tipo exploratoria y hermenéutica
sustentada en el paradigma emergente lo que posibilita que
los sujetos de estudio participen activamente en el proceso
investigativo; se utilizan como métodos teóricos el análisis-
síntesis y el inductivo- deductivo; dentro de los empíricos
se usan la observación, la entrevista y la encuesta; y en el
procesamiento de los resultados de la encuesta se utiliza el
análisis porcentual. Los principales resultados están
relacionados con la falta de recursos tecnológicos
adecuados y el insuficiente acceso al internet lo que
exacerba las disparidades existentes en la educación; el
bajo desarrollo de competencias digitales de los docentes
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y la resistencia al cambio que dificulta la adopción de
nuevas herramientas digitales y prácticas innovadoras en el
aula.
Palabras clave: recursos tecnológicos, internet,
competencias digitales, innovación educativa
INTRODUCTION
Currently, the introduction of ICT in educational processes is an unavoidable fact.
According to Marqués (2001) cited by (Rangel, 2015), the teacher is no longer limited
only to teach knowledge that will have a limited validity and will always be accessible.
Today, their main role is to help students to "learn to learn" autonomously in this culture
of change and to promote their cognitive and personal development through critical and
applicative activities that, taking advantage of the immense information available and the
powerful ICT tools, take into account their characteristics (student-centered training)
and require them to actively and interdisciplinary processing of information so that they
build their own knowledge and do not limit themselves to performing a simple passive
reception-memorization of information.
However, in pedagogical practice it is observed that many teachers have limited
knowledge of online educational resources, collaborative tools and innovative teaching
methods, which prevents the active participation of students in their own learning and
limits the development of competencies that are essential to meet the challenges of the
information and knowledge society.
Digital competencies are defined as a set of knowledge and skills that facilitate the
responsible use of digital devices, technological applications for communication and
networks to, in this way, access information and carry out an adequate management of
these devices (Ecuador, Ministry of Education, 2021). On the other hand, UNESCO cited
by (Profuturo, 2023), considers that digital teaching competencies are the skills and
knowledge necessary to access, understand, exchange and create information through
the prudent use of technologies for teaching and learning purposes.
However, in the country's educational institutions, access to the Internet is still limited,
and the technological resources available are insufficient or inadequate; a situation that
represents a significant obstacle for teachers to develop digital competencies. In addition,
it creates a digital divide that negatively impacts the quality of education.
To address these challenges and ensure that teachers achieve a high level of mastery in
the use of ICTs, it is crucial to implement effective professional development strategies,
invest in adequate technological resources and foster a culture of innovation in schools.
After these reflections, the objective of the research is to determine the current state
of the teaching-learning process in relation to the creative and efficient use of ICT and
innovation in educational institutions in the city of Guayaquil.
MATERIALS AND METHODS
The research follows a qualitative methodology, exploratory and hermeneutic, based on
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the emergent paradigm because it arises from the dynamics and reality of teachers and
students of Ecuadorian basic education and the challenges they face in the education of
the twentieth century1, also facilitates the active participation of the subjects of study.
The research is a diagnostic study and uses theoretical methods such as analysis-
synthesis and inductive-deductive; within the empirical methods, observation, interview
and survey are used; which allowed the authors to determine the current state of the
teaching-learning process in relation to the creative and efficient use of ICT and
innovation in educational institutions in the city of Guayaquil; the percentage analysis
method is also used in the processing of the results of the surveys applied to teachers
and students of Basic Education.
The research sample is made up of 62 teachers, 188 students of basic education and 14
directors of private and public educational institutions in the city of Guayaquil.
Interventions.
Once the research instruments are designed, they are submitted to evaluation to
guarantee their validity and reliability. The evaluation implies a rigorous process that
seeks to identify possible deficiencies in the instruments designed and to make the
necessary adjustments to improve their effectiveness. Pilot testing is then conducted
with a small sample of participants to test the functionality of the instruments under
conditions similar to real research, to identify problems such as ambiguous questions or
complicated procedures.
Once the questionnaire has been corrected, it is applied by students and teachers of the
Digital Educational Competences program of the Instituto Superior Espíritu Santo, using
the forms.app program, and Microsoft Excel is used for data processing and tabulation.
RESULTS
In an increasingly digitized world, digital skills are crucial, and computer labs provide an
environment where students and teachers can acquire and hone these skills. However,
32% of teachers surveyed say they do not have labs in their schools (see Table 1),
highlighting both the educational benefits of labs and the current limitations faced by
many institutions; computer labs are vital to ensure that all students have equitable
access to technology.
Forty-seven percent of the teachers surveyed stated that they have never used
laboratories to teach classes, which reveals that teachers do not optimize or take
advantage of the existing technological infrastructure in educational institutions to
support the teaching-learning process; On the other hand, the rest of the teachers
respond that they always use it (27%) and 26% that they only sometimes use the
laboratories for teaching classes and/or practices, which shows that there are teachers
committed to the integral development of students and that they recognize the value of
the laboratories as tools for meaningful learning and the formation of digital
competencies in the new generations.
Another data obtained from the survey to teachers and that deserves a deep analysis is
related to the technological resources available in the Educational Institution and
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whether these are sufficient and adequate to develop digital competencies in students
and teachers; 69% of teachers consider that these resources are neither sufficient nor
adequate to use in the teaching-learning process (see table 1). This marks a significant
concern in the educational environment, where technology plays an increasingly crucial
role. The lack of suitable technological resources can limit teachers' ability to implement
innovative teaching methods to foster meaningful learning and digital competence in
students.
Only 52% of teachers admit that their institution has access to the Internet, 45% do not
have access to the Internet, which represents a serious problem because it negatively
affects the quality and equity of the educational process (see Table 1). Internet access is
essential for teachers and students to be able to use online educational resources, access
updated information and use digital tools that complement learning in the classroom.
Fifty-eight percent of the teachers have received training from the IE on the use of ICTs
in the teaching and learning process, which is something positive that deserves to be
highlighted. Training on the use of ICT allows teachers to acquire the digital
competencies necessary to effectively integrate technology into their teaching practices.
Not to mention that 25% of the teachers responded that they only sometimes receive
this type of training and 17% stated that they have not received training from the IE on
the use of ICT in the teaching-learning process. On the other hand, only 39% of teachers
consider that these trainings respond to their real training needs (see Table 1).
When the trainings respond to the needs of teachers, they promote the formation of
digital competencies necessary to effectively integrate technology into their pedagogical
practices, allowing them to design more dynamic and interactive learning experiences
adapted to the needs and learning styles of students.
Regarding teachers' mastery in the use of ICTs, 47% rate it as high, 39% as medium and
14% consider their mastery to be low (see Table 1); these data underscore a significant
concern in the educational field, where technology plays an increasingly crucial role.
Teachers' low or poor proficiency in the use of ICTs limits teachers' ability to implement
innovative teaching methods and provide inclusive education with quality and equity.
Forty-nine percent of the teachers surveyed believe that they always promote the use
of ICTs in the learning process of students, 39% of the teachers consider that they only
sometimes do so, and 10% respond that they never do (see Table 1). These data highlight
the fact that the effective use of Information and Communication Technologies (ICT) in
the teaching-learning process has not yet been achieved. Although a significant
percentage of teachers claim to always promote the adequate use of these tools, there
is a considerable proportion that recognizes difficulties in achieving this objective, this
may be due to the low development of computer skills of teachers, the limited spaces
for the preparation of teachers in relation to the effective use of ICT in the classroom,
and last but not least is the fact of technological or infrastructural barriers that hinder
their integration.
According to the teachers surveyed 47% of the students use web pages in the learning
process, this indicates that access to online resources is playing a fundamental role in
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education; 29% state that they sometimes use it and 14% consider that students never
use web pages for their learning (see table 1); the reasons behind this situation may be
in the limited access to technology or due to personal preferences. In summary, these
data corroborate the need for adaptive education that effectively integrates online
resources to support the diverse ways in which students learn and access knowledge in
the digital age.
In relation to the technological resources most used by teachers in the teaching-learning
process according to the survey applied are PowerPoint presentations, videos, and social
networks; the least used are Software, Zoom, E-book, Prezi, Discussion forums and
Infographics; these data are organized from the most used to the least, as shown in
The correct application and selection of technological resources can improve the
efficiency of the teaching-learning process by offering educational resources accessible
at any time and place. Digital platforms can also facilitate rapid and personalized
feedback, thus enhancing individualized learning. The preference for a particular
technological resource may be conditioned by several factors such as knowledge,
accessibility to these, fear of failure and technical or technological barriers, among
others.
These data underscore the need to make teachers and managers aware of the potential
of resources such as software, Zoom, E-books, Prezi, discussion forums and infographics,
which offer unique opportunities to enrich learning, encourage student participation and
creativity, and promote a more interactive and personalized approach in the classroom.
In relation to the development of innovative practices in the teaching-learning process,
the results are as follows: 66% of the teachers respond that they always use innovative
strategies in their pedagogical practice, 31% indicate that they sometimes manage to
develop innovative practices in class, and only 3% accept that they have not been able
to do so. This result shows that a culture of innovation has not yet been achieved among
the main actors in the educational process (see Table 1). However, it should be noted
that 66% of teachers state that they apply innovative practices, which shows a degree of
openness to innovation, but also reveals that these practices are not an integral part of
their educational approach.
Among the innovative strategies most used by teachers in the teaching-learning process
are Project Based Learning (PBL), Educational Gamification and Technology Integration;
among the least used strategies according to this result are Cooperative Learning,
Flipped Classroom, Virtual and Augmented Reality, Adaptive Teaching and Universal
Design for Learning (UDL); the data have been organized from the most used to the
least, as shown.
The choice of the appropriate strategy depends on the specific needs and characteristics
of each group of students and the educational context in general; this result shows that
there are innovative strategies that are more accepted than others by teachers, so it is
necessary to emphasize that all strategies have the potential to improve educational
quality and promote meaningful learning in students. It must be recognized that these
data are a reflection of the Ecuadorian pedagogical model centered on the student and
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the use of digital tools to improve the educational experience and promote meaningful
learning, and the curricular model that establishes PBL as a central mythology.
The development of a methodological guide that promotes innovative educational
practices focused on the creative and efficient use of Information and Communication
Technologies (ICT) in the teaching-learning process is accepted by more than 70% of
the teachers surveyed; this indicates the need for teachers to have a well-designed
methodological guide that allows them to explore new ways of teaching and learning
taking advantage of the potential of technological resources; as long as its main objective
is to promote the creative and efficient use of ICT in the educational process to
contribute to the integral formation of students; which translates into preparing them
to face the challenges and opportunities of an increasingly digitized world (see Table 1).
Table 1. Results of the survey to teachers.
1. Does the Educational Institution have computer laboratories?
Yes
42
68%
No
20
32%
2. Do you use the laboratories for classes and/or practices?
Always
17
27%
Sometimes
16
26%
Never
29
47%
2. Is the technological equipment available in the IE sufficient and adequate
to develop digital competencies in students and teachers?
Yes
12
19%
I don't know
8
13%
No
42
69%
3. Does the Institution have access to the Internet?
Yes
32
52%
No I don't know
2
3%
No
28
45%
Have you received training from the IE about the use of ICT in the teaching
and learning process?
Yes
42
58%
Sometimes
18
25%
Never
12
17%
4. Do the trainings on the use of ICT that you have received respond to your
real training needs?
Very much
22
39%
Regular
23
40%
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Not at all
12
21%
5. How proficient are you in the use of ICT?
High Proficiency
29
47%
Medium Proficiency
24
39%
Low Proficiency
9
14%%
6. Do you promote the appropriate use of ICT in the students' learning
process?
Always
32
51%
Sometimes
24
39%
Never
6
10%
7. Do students use web pages in the learning process?
Always
29
47%
Sometimes
24
39%
Never
9
14%%
Do you develop innovative practices in the teaching and learning process?
Always
41
66%
Sometimes
19
31%
Never
2
3%
9. Does a methodological guide on innovative educational practices
encourage the creative and efficient use of ICT in the teaching and learning
process?
Strongly agree.
21
34%
Agree.
28
45%
Neither agree nor disagree.
4
7%
Disagree.
7
11%
Strongly disagree
2
3%
Analysis and discussion of the main results of the survey of Basic Education students.
Due to the importance of computer laboratories in the integral formation of students,
they were asked if the institution where they study has this type of laboratory. 54% of
the respondents affirmed the existence of computer laboratories in their schools, while
46% said that they do not have these laboratories in their institution (see Table 2); data
that coincide with those given by teachers, which represents a serious problem for the
education of new generations in an increasingly digitized world; computer labs are spaces
for interaction where teachers and students share knowledge and experiences with the
use of ICTs, it is also a learning environment conducive to the development of computer
skills necessary in the formation of the student.
For the students surveyed, the technological equipment that exists in the IE is not
sufficient or adequate for their learning (54%) as shown in Table 2; these statistics
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highlight the importance of investing in technological infrastructure in educational
institutions, it is imperative that schools have updated resources and reliable internet
connections to ensure that all students have equal access to digital educational
resources.
Since the COVID-19 pandemic in 2020 and the declaration of internal war conflict in
January 2024 in the country, hybrid education has become an integral part of the
education system. The lack of adequate technological equipment hinders the effective
transition to these online learning modalities, thus limiting students' opportunities to
actively participate in their education.
Regarding Internet access, the response of the students surveyed coincides with that of
the teachers (see Table 2). Limited access to the Internet hinders the effective
integration of technology in the classroom; without access to a reliable connection,
students face obstacles to implement digital tools and platforms that promote interactive
and developmental learning.
Only 18% of the students surveyed stated that teachers use the laboratories to teach
classes, 47% stated that only sometimes they receive classes in the laboratory and 35%
indicated that teachers never give classes in the laboratories (see Table 2). These results
show that there is at least an intention on the part of teachers to incorporate these
resources into their educational practice, but they also indicate a lack of consistency in
their use, which may be due to time constraints, limited access to laboratories,
insufficient and inadequate technological resources or the perception of teachers and
administrators that traditional teaching is more efficient.
The effectiveness of ICTs depends largely on how they are integrated into the
educational process. 14% of the students surveyed consider that teachers use
technological resources in class very well, 20% rate it as good and 36% as regular; the
rest of the students (30%) rate the use of technological resources as bad and very bad
(see Table 2). This result demonstrates the need to make managers and teachers aware
of the role of ICTs in contemporary education; technological resources enrich teaching
by providing access to diverse educational resources, facilitating communication
between teachers and students, and fostering collaboration and creativity.
The use of web pages in learning is still not significant, according to the data obtained in
the students' survey (see Table 2); the fact that almost half of the students always or
sometimes resort to web pages shows that these platforms are a valuable source of
information. On the other hand, it is important to consider that 35% of the students
state that they never use web pages for their learning. From the perspective of the
authors of this study, this is due to the limitations of access to technology, which is one
of the great barriers faced by education in the country, or to personal preferences. Web
pages can offer a variety of educational resources, from articles and videos to complete
online courses, which complement or expand the content taught in the classroom.
Another question asked to the students that coincides with the response of the teachers
is related to the technological resources most used by them in the teaching-learning
process; according to the students surveyed, the most used resources are videos,
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PowerPoint presentation and social networks; and among the least used are: Software,
Zoom, E-book, Prezi, Infographics and discussion forums; the technological resources
are organized from the most used to the least used.
This shows that the potential of ICTs in the teaching-learning process is not fully
exploited, and this may be largely due to the lack of knowledge on the part of teachers
of the diversity of tools that can be used to improve student learning and for the
development of digital competencies.
It also stresses the need to systematically train teachers on the use of ICTs in education.
While videos, PowerPoint presentations and social networks are valuable tools, there
are numerous other digital technologies and resources that can further enrich teaching
and learning. These include online learning platforms, interactive applications,
simulations, educational games, real-time collaboration tools, among others.
For 21% of the students surveyed their teachers always use innovative didactic resources
in classes, 32% consider that only sometimes teachers implement innovative practices in
the classroom and 46% think that teachers never use innovative didactic resources in
the teaching-learning process; a result that suggests a more exhaustive study because
innovative educational practices are fundamental to improve the quality of education and
adapt it to the changing needs of students and society. It is important to keep in mind
that developing innovative educational practices requires significant investments in time,
money and trained human resources.
Innovative practices focus on promoting skills such as problem solving and the
development of creativity and critical thinking. However, according to student feedback
the innovative strategies most used in the classroom by teachers are: Project Based
Learning (PBL), Educational Gamification and Technology Integration; the least used,
according to students are Cooperative Learning, Flipped Classroom, Virtual and
Augmented Reality, Adaptive Teaching and Universal Design for Learning (UDL). The
data have been organized according to the opinion of the students from the most used
resources to the least used.
These data coincide with those obtained by teachers, which shows one of the major
problems facing Ecuadorian education is the limited knowledge of teachers of the various
innovative strategies and their effective implementation in the teaching process.
Innovative practices must take learning beyond the memorization of data; they must
promote meaningful learning that prepares students to face the problems they face in
different areas of life, which translates into offering education with quality and equity.
The managers interviewed all agree that, in order to achieve innovative educational
practices through the effective use of ICTs, adequate levels of accessibility to digital
services and tools and teachers with digital competencies that allow them to perform
efficiently in the teaching-learning process are required.
However, managers recognize that their educational institutions do not have the
appropriate technological infrastructure to facilitate the use of innovative educational
resources and access to relevant information, which is detrimental to educational quality.
Regarding the digital competencies of teachers, managers agree that they have not yet
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achieved high levels of mastery in the use of ICT; this result is understandable and
reflects the challenges faced by education in the digital era. According to the managers,
the causes of this problem include the following:
- The speed at which ICT changes; they state that what is relevant for them today is
obsolete tomorrow, and this represents a problem for teachers who cannot keep up
with innovations and adapt them effectively to their teaching methods.
- Teachers who feel intimidated by technology or have some resistance to change, which
hinders their willingness to explore and adopt new digital tools and develop innovative
classroom practices.
- Limited resources: the lack of access to adequate technological resources and
continuous training programs is an obstacle for teachers to improve their digital
competencies. Investment in infrastructure and continuous training is essential to close
this gap.
The results of the diagnosis lead to a reflection about ICTs and their effective use in the
educational process; coinciding with Álvarez, Núñez & Rodríguez, 2017; Mezarina, Páez,
Terán & Toscano, 2015, cited by (Lévano, et al., 2019), those who state that society as
a whole is witnessing the revolution in the ways and forms of the use of the so-called
digital resources and the virtualization of information, whose impacts in the current
context seeks to rethink what was hitherto conceived about the possibilities of new
technologies and their possible consequences.
On the other hand, (Galindo, Ruiz, & Ruiz, 2017) expose in their study their concern
regarding the digital competencies of students and teachers in the Knowledge Society,
these authors consider that despite all the information technology that has been placed
in the hands of teachers, they are not able to take advantage of all its potentialities;
concluding that this is due to the feeling of certain complacency in the use of limited
digital tools and strategies, so that a certain obsolescence of digital competitiveness is
perceived among them.
DISCUSSION
The results of the diagnosis showed that the low development of innovative practices
mediated by the responsible use of technological resources in the classroom is
conditioned by several factors, such as the lack of training programs for teachers; the
limited availability of adequate technological resources, such as computers, mobile
devices or reliable Internet access; and the resistance to change of both teachers and
administrators.
Despite the importance of computer labs, not all schools have them, due to financial
reasons, inadequate infrastructure, or different educational priorities, which creates a
digital divide among students and increases educational and economic inequalities.
The technological resources available in educational institutions are neither adequate
nor sufficient to be used effectively in the teaching-learning process, which may limit the
ability of teachers to implement innovative teaching methods and motivate meaningful
learning among students.
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Not all educational institutions have access to the Internet; this disparity in Internet
access creates significant inequalities between institutions and among students,
increasing educational gaps and limiting opportunities for academic and professional
development.
There is evident concern about the level of digital competencies of teachers, reflecting
the challenges facing Ecuadorian education in the digital age. A methodological guide on
innovative educational practices can serve as a professional development tool for
teachers, providing practical guidance and concrete examples on how to effectively
integrate ICT into their classes, thus fostering more meaningful and motivating learning
for students.
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competencias comunicacionales, matemáticas, digitales y socioemocionales. Obtenido
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priorizado-con-enfasis-en-CC-CM-CD-CS_Elemental.pdf
Galindo, F., Ruiz, S., & Ruiz, J. (2017). Competencias digitales ante la irrupción de la
Cuarta Revolución Industrial. Estudos em Comunicação, 1(25), 1-11.
doi:10.20287/ec.n25.v1.a01
Lévano, L., Sanchez, S., Guillén, P., Tello, S., Herrera, N., & Collantes, Z. (2019).
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Profuturo. (31 de mayo de 2023). Competencias digitales docentes: guía básica. (E. d.
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