Work absenteeism and its impact on productivity in the administrative area

Abstract

The article examines in detail how absenteeism affects the administrative area of ​​an organization. To address this issue, a literature review was conducted, incorporating previous studies and case analyses. The findings consistently reveal that absenteeism generates adverse consequences on the efficiency of administrative operations, with potential repercussions on job quality and customer satisfaction. Furthermore, contributing factors to absenteeism were identified, such as workplace climate, compensation, and interpersonal relationships, which are crucial in the work environment, as tensions and conflicts can arise due to absenteeism. This analysis provides a deeper understanding of the mechanisms underlying absenteeism in the administrative area. Based on these results, strategies to mitigate absenteeism and enhance productivity in the administrative sphere are explored. Approaches focused on promoting a positive work climate, equitable salary reviews, and the implementation of programs that foster healthy interpersonal relationships are discussed. These strategies aim to reduce absenteeism, strengthen the resilience and commitment of administrative staff.